Privacy Policy

How we handle your data.

Draft — not yet in effect. This is placeholder text outlining what our policy will cover. It has not been reviewed by a lawyer and is not a binding agreement. It must be replaced with a real policy before Lydway accepts customers.

What we collect

Account details you give us (name, email, company). Usage data about how you use the product — searches run, leads confirmed, credits used. Business information gathered from public sources on your behalf when you run a search.

How we use it

To run the service, score and deliver leads, bill you correctly, and improve how the product works. We do not sell your personal information.

Who we share it with

Only the vendors needed to operate: hosting, database, payment processing, email delivery, and the AI provider used for lead scoring. Each receives only what their function requires.

Data about businesses you search for

Searches return information about businesses from public sources. That data is about organizations, not consumers, and is cached to avoid re-querying the same area.

Retention

Account and lead data is kept while your account is active.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us.

Security

Data is encrypted in transit. Access is restricted to what each service needs.

Contact

Questions about this policy can be sent to our support address.